Get help from
a real person.
Private Solutions Discord is your starting point for compatibility, purchases, setup support, and product updates.
Join Private Solutions Discord (opens in a new tab)New to Discord? Create an account, then use this invite to join the server.
Your first ticket, made simple.
- Join the server
Use the invite and follow any server welcome prompts.
- Open a support ticket
Find the ticket or support channel and follow its instructions to open a conversation.
- Tell us about your setup
Share your product choice, hardware details, and what you need help with.
What should I include?
Know what fits.
Review compatibility and hardware requirements before choosing a configuration.
Know what comes next.
Agree on availability, service scope, and warranty terms before you buy.
Know where to ask.
Keep product, setup, and support questions together in your Discord ticket.